WHAT DO OUR CUSTOMERS HAVE TO SAY ABOUT US?
Busy Rooms CRS is a cost-effective solution that provided everything I needed to get our independent hotel up and running online in a quick manner once purchased. Since we no longer had to manage multiple OTA extranets, we saw an immediate lift when we could control our inventory and pricing from the channel manager. People that had previously just come to the website to browse now could book on our website via the Busy Rooms booking engine. When we saw we had no trade down or share shift from the various OTAs, we knew we hit gold, and thank Busy Rooms for allowing us to get online.
CHTP | Corporate Director - eCommerce
Busy Rooms presents a total solution with all the tools we need to effectively sell rooms for our clients. They have more functionality and value than the competition.
Overall our experience as a customer of Busy Rooms has been a positive one. Since we upgraded to Membership we have seen our revenues grow with the introduction of new online sales channels, suggested to us by our account manager. The time spent to update rates and availability across all websites has been reduced significantly giving us the opportunity to better position our hotel within the market. Moreover, the service received from the support desk has always been timely and efficient.
Front Office & Revenue Manager
We chose Busy Rooms because we were looking for a technology partner that was in our business space, presented a system that had what we looking for but was willing to develop enhancements that would be mutually beneficial. Busy Rooms were enthusiastic for our business, could show us potential development strategies for the future, had a solid financial footing, had a recognized reputation for professionalism and offered an acceptable pricing structure.
We have decided to implement Busy Rooms as our CRS for the brands SENTIDO, Casa Cook and Cooks Club. We selected the Busy Rooms CRS because it takes the special needs of leisure hotels into consideration, with our hotels located only in the sun & beach areas this was extremely important to us. Furthermore, the system is extremely user-friendly, requires minimum training which can comfortably be done online and our team enjoys the easy to use functionalities. Additionally, by offering various modules including a channel manager and revenue management system, each hotel can select which module it needs and have it all from one provider. The support team is friendly and efficient and we feel very well looked after by the whole team. We intend to roll-out Busy Rooms to our other brands by increasing the numbers of hotels using Busy Rooms every year."